PERFORMANCE INDICATORS

Economic performance indicators

CodeIndicator Notes
EC1Direct economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings and payments to capital providers and to governments. 
EC2Financial implications and other risks and opportunities for the organisation’s activities due to climate change. 
EC3Coverage of the organisation’s defined benefit plan obligations. 
EC4 Significant financial assistance received from government.Available since 2009.
EC6Policy, practices, and proportion of spending on locally-based suppliers at significant locations of operation. 
EC7Procedures for local hiring at significant locations of operation and proportion of senior management hired from the local community.
EC8Developmenti and impact of infrastructure investments and services provided primarily for public benefit through commercial, in-kind, or pro bono engagementAvailable since 2009.
EC9Understanding and describing significant indirect economic impacts, including the extent of impacts.Available since 2009.

 

Environmental performance indicators

Code IndicatorNotes
EN1Materials used by weight or volume.Available since 2009.
EN2Percentage of materials used that are recycled input materials.Available since 2009 (qualitative).
EN3Direct energy consumption by primary energy source.Group data available since 2008.
EN4Indirect energy consumption by primary energy source.Dati di gruppo disponibili dal 2008
EN5Risparmio energetico dovuto alla conservazione e ai miglioramenti in termini di efficienza.Available since 2009.
EN7Initiatives to reduce indirect energy consumption and reductions achieved.Available since 2009.
EN8Total water withdrawal by source.Data available since 2008.
EN11Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas.
EN12Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas.
EN13Habitatsprotected or restored. 
EN14Strategies, current actions, and future plans for managing impacts on biodiversity. 
EN16Total direct and indirect greenhouse gas emissions by weight.Group data available since 2008.
EN17Other relevant indirect greenhouse-gas emissions by weight.Data available since 2008 (2008 Italian perimeter).
EN18Initiatives to reduce greenhouse gas emissions and reductions achieved. 
EN19Emissions of ozone-depleting substances by weight.Available since 2009.
EN20NOx, SOx, and other significant air emissions by type and weight.Not applicable- Terna’s activities do not include combustion processes, and thus do not generate significant NOx, and SOx emissions.
EN21Total water discharge by quality and destination.Not applicable - Water is not part of the production cycle of Terna’s service.
EN22Total weight of waste by type and disposal method. 
EN23Total number and volume of significant spills.
EN26Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation. 
EN27Percentage of products sold and their packaging materials that are reclaimed by category.Not applicable - The service provided by Terna does not include the activities mentioned in this indicator.
EN28Monetary value of significant fines and total number of non-monetary sanctions for noncompliance with environmental laws and regulations.
EN29Significant environmental impacts of transporting products and other goods and materials used for the organisation’s operations, and transporting members of the workforce. 
EN30Total environmental protection expenditures and investments by type.Available since 2009.

 

Labor Practices and Decent Work

CodiceIndicatorNotes
LA1Total workforce by employment type, employment contract, and region.
LA2
Total number and rate of employee turnover by age group, gender, and region. 
LA3
Benefits provided to full-time employees that are not provided to temporary or part-time employees, by major operations. 
LA4Percentage of employees covered by collective bargaining agreements.
LA5
Minimum notice period(s) regarding significant operational changes, including whether it is specified in collective agreements. 
LA6Percentage of total workforce represented in formal joint management-worker health and safety committees that help monitor and advise on occupational health and safety programs.
LA7
Rates of injury, occupational diseases, lost days, and absenteeism, and total number of work-related fatalities by region.
LA8
Education, training, counselling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases.
LA9Health and safety topics covered in formal agreements with trade unions.Available since 2009.
LA10 Average hours of training per year per employee by employee category.
LA12Percentage of employees receiving regular performance and career development reviews.Available since 2009.
LA13Composition of governance bodies and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of diversity. 
LA14Ratio of basic salary of men to women by employee category. 

Human Rights Performance Indicators

CodeIndicatorNotes
HR1Percentage and total number of significant investment agreements that include human rights clauses or that have undergone human rights screening.
HR2
Percentage of significant suppliers and contractors that have undergone screening on human rights and actions taken. 
HR4Total number of incidents of discrimination and actions taken.
HR5
Operations identified in which the right to exercise freedom of association and collective bargaining may be at significant risk, and actions taken to support these rights. 
HR6Operations identified as having significant risk for incidents of child labour, and measures taken to contribute to the elimination of child labour.
HR7
Operations identified as having significant risk for incidents of forced or compulsory labour, and measures taken to contribute to the elimination of forced or compulsory labour.
HR9
Total number of incidents of violations involving rights of indigenous people and actions taken.

Society Performance Indicators

CodeIndicatorNotes
SO1Nature, scope, and effectiveness of any programmes and practices that assess and manage the impacts of operations on communities, including entering, operating, and exiting.Available since 2009.
SO2
Percentage and total number of business units analysed for risks related to corruption. 
SO3Percentage of employees trained in organisation’s anti-corruption policies and procedures.
SO4
Actions taken in response to incidents of corruption. 
SO5Public policy positions and participation in public policy development and lobbying.
SO6
Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country.
SO7
Total number of legal actions for anticompetitive behaviour, anti-trust, and monopoly practices and their outcomes.
SO8Monetary value of significant fines and total number of non-monetary sanctions for noncompliance with laws and regulations.
 

 

Product Responsibility Performance Indicators

CodeIndicatorNotes
PR1Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures.Not applicable - Given the nature of the service, Terna is not affected by problems of safety and security of product toward business partners (customers). Safety and security impacts of the service are considered in the relation with society (see box “Electric and magnetic fields: the limits provided for by the law”).
PR3
Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements.Not applicable- The service provided by Terna does not include the activities mentioned in this indicator.
PR6Programmes for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship.Not applicable - The service provided by Terna does not include the activities mentioned in this indicator.
PR8
Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data. 
PR9Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services.

Performance indicators provided for by the supplement for the electric utility sector (EUSS)

Code IndicatorNotes
EU1Installed capacity, broken down by primary energy source and by regulatory regime.

EU2Net energy output broken down by primary energy source and by regulatory regime.

EU3Number of residential, industrial, institutional, and commercial customer accounts.

EU4Length of above and underground transmission and distribution lines by regulatory regime.

EU5Allocation of CO2 emissions allowances or equivalent, broken down by carbon trading framework.

Not applicable - Terna is not subject to emissions reduction obligations or emissions trading schemes

EU6Management approach to ensure short- and long-term electricity availability and reliability.

EU7Demand-side management programmes including residential, commercial, institutional and industrial programmes.
Not applicable - Demand-side management programmes are not part of Terna’s regulatory framework
EU8Research and development activity and expenditure aimed at providing reliable electricity and promoting sustainable development. 
EU9Provisions for decommissioning of nuclear power sites.Not applicable - Terna neither possesses nor manages nuclear power plants and does not operate in the decommissioning field.
EU10Planned capacity against projected electricity demand over the long term, broken down by energy source and regulatory regime.Not applicable - Terna’s responsibility in terms of demand over the long term is limited to the management of the electrical system, with no implications for energy generation. 
EU11Average generation efficiency of thermal plants by energy source and by regulatory regime.
Not applicable - Terna neither possesses nor manages thermoelectric power plants.
EU12Transmissioni and distribution losses as a percentage of total energy.

EU13Biodiversity of offset habitats compared to the biodiversity of the affected areas.
 
EU14Programmes and processes to ensure the availability of a skilled workforce.
 
EU15Percentage of employees eligible to retire in the next 5 and 10 years broken down by job category and by region.
Available since 2009.
EU16Policies and requirements regarding health and safety of employees and employees of contractors and subcontractors.

EU17Days worked by contractor and subcontractor employees involved in construction, operation & maintenance activities.
Available since 2008.
EU18Percentage of contractor and subcontractor employees that have undergone relevant health and safety training.

EU19Stakeholderi participation in the decision making process related to energy planning and infrastructure development.

EU20Approach to managing the impacts of displacement.
EU21Contingency planning measures, disaster/emergency management plan and training programs, and recovery/restoration plans.
 
EU22Number of people physically or economically displaced and compensation, broken down by type of project.

EU23Programs, including those in partnership with government, to improve or maintain access to electricity and customer support services.
 
EU24Practices to address language, cultural, low literacy and disability related barriers to accessing and safely using electricity and customer support services.Not applicable - The service provided by Terna does not include the activities mentioned in this indicator.
EU25Number of injuries and fatalities to the public involving company assets, including legal judgments, settlements and pending legal cases of diseases.

EN26Percentage of population unserved in licensed distribution or service areas.Not applicable - Terna does not have relations with final customers of the electrical service.
EU27Number of residential disconnections for non-payment, broken down by duration of disconnection and by regulatory regime.Not applicable -Terna does not have relations with final customers of the electrical service.
EU28Power outage frequency (SAIFI).
 
EU29Average power outage duration (SAIDI).
Not applicable - Performance indicator not linked with the business of energy transmission.
EU30Average plant availability factor by energy source and by regulatory regime.
Not applicable - Terna neither possesses nor manages electrical power plants with significant installed power.