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electricity service

The Terna Group
Our approach
New rules for dispatching services
Relations with electricity service operators
Climate change: risks and opportunities
The cost in end users’ bills
The Strategic Plan
Connection of new infrastructure
Grid development in 2009
Grid development
Service continuity and quality
The security of the electric system
Our approach
Society and local communities
Grid users
Medium-term prospects
Awards
Disputes and litigation
Terna’s concerns
Syndicate content
  • Sustainability in Terna
  • Responsibility for the electricity service
  • Economic responsibility
  • Environmental responsibility
  • Social responsibility
  • Profile
Performance
  • Highlights
  • Interactive Charts
  • Indicator tables
  • Stakeholder paths
Global reporting initiative
  • Profile
  • Performance indicators
  • G3 and Global Compact
  • Report
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Corporate Website   |   Annual Report 2009

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Sustainability in Terna

  • A letter to our stakeholders

  • 2009 sustainability report

    • Boundary
  • Terna’s concerns

  • Governance of sustainability

    • Management policies and systems
    • Internal organisation
  • Sustainability results and objectives

  • Disputes and litigation

  • Promotion of Corporate Social Responsibility

  • Sustainability indices

  • Awards

  • Medium-term prospects

  • Stakeholders

    • Shareholders
    • Employees
    • Grid users
    • Society and local communities
    • Suppliers
    • Media, opinion groups

Responsibility for the electricity service

  • Our approach

  • The security of the electric system

  • Information security

  • Service continuity and quality

  • Grid development

    • Grid development in 2009
    • Connection of new infrastructure
  • Infrastructure maintenance

  • Engineering and innovation

    • Projects

Economic responsibility

  • Our approach

  • The Strategic Plan

  • Revenue structure

    • Revenue for pass-through items
    • Incentive schemes
    • The cost in end users’ bills
  • Risk management

    • Coverage of the Company’s pension plans
    • Climate change: risks and opportunities
    • Other risks
  • Economic impact

    • Value added
    • Other economic effects
    • Donations
  • Relations with shareholders

    • Share performance
    • Total Shareholder Return
  • Relations with suppliers

    • The qualification process
    • Contract work
    • Improvement objectives
  • Relations with electricity service operators

    • New rules for dispatching services

Environmental responsibility

  • Our approach

  • Lines and local communities

    • Consultation
    • Territorial characterisation criteria
  • Environmental impact reduction

    • Work on the grid
    • Mitigation
    • Worksite management
  • Biodiversity

    • Lines in protected areas
    • Impacts on biodiversity
    • Lines and birdlife
  • Energy consumption

  • The emissions

    • Other emissions of CO2
    • Refrigerants
  • Initiatives to reduce emissions

    • Containment of SF6
    • Energy conservation
    • Mobility
  • The Grid Development Plan and CO2 reduction

    • Reduction of grid losses
    • Improvement of the production mix
    • Connection of plants using renewable energy
  • Resource use and waste management

    • Resources
    • Waste
  • Costs for the environment

    • Accounting method

Social responsibility

  • Our people: the approach

  • Personnel changes

  • Search and selection

  • Training

    • The training numbers
  • Development and management

    • Benefits
  • Diversity and equal opportunity

  • Internal communication

  • Occupational health and safety

    • Occupational injuries
  • Industrial relations

  • Society: our approach

  • Human rights

  • Prevention of corruption

  • Institutions and Associations

    • Italian associations
  • Initiatives in communities

    • 2009 initiatives

Profile

  • The Terna Group

  • Ownership structure

  • Corporate Governance

  • Processes and organisation

  • Activities abroad